Debt Collection & Overdue Resolution Platform | Mobicule

Industry specific debt collection and resolution platform.

Automate your end to end debt collection cycle with improved efficiency.

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mCollect dashboard showing debt recovery activities including appointments and collections

Check out some
Amazing Features

Pre Deliquency Management

ML and AI based model predicts delinquent customers and their severity to allocate right resources and communication channels to attain maximum collection efficiency.

Smart Allocation Engine

Allocates pre delinquent customers to agency based on pre defined rules to enhance collection.

Offline Field App

Industry First field collection App with offline capabilities ensures collection with receipt generation in absence of connectivity.The feature provides added advantage for cash collection and receipt generation in rural areas with low connectivity reach.

Offline Cash Deposition

In built cash deposition module eliminates real time server connectivitywith CBS and ensures ininterrupted cash deposition and collection reconciliation Predefined constraints on Maximum cash in hand nudge the agent to deposit the collection in the bank and gives complete visibility of non deposited cash to the central Team. In built capability to modify the cash handling limits as per need.

Settlement

Settlement process can be initiated, approved and completed online based on customer request. Managers can approve the settlement online through mobile app.

Location Tagging

Background location Tagging of the field agent ensures efficient route planning and reduces the cost incurred.

Asset Repossession Module

Complete work flow predefined and executed in the system to reposses and auction movable and immovable assets seamlessly.

Fraud Detection and Prevention.

Chks and balances embedded in the platform to detect fraud by agent or customer and ensure complete transparency in the workflow.

Settlement Simplified

Field Initiated settlement process can be achieved to settle overdue loans at a go on the field.

Integrated Cloud Calling

Cloud calling module intefrated with call centers to limit the visibility of contact details of agent and customer. Call center feedback can be updated in system to plan and execute next collection action.

Digital Collection

Digital Collection capabilities empowered with SMS, Email , whatsapp and voice bots considerably reduces human intervention and increases collection efficiency.

dashboard showing debtor specific metrics like demographic and other details through mcollect

Benefits

User Friendly and Easy to use

Simple and intuitive workflow which can be easily adopted by the non tech savvy workforce without the need to have strenuous training.

Improved Cashflow and Revenue

Use of digital collection mediums like credit/debit cards, online payments, accountability

Increased efficiency

Centralized and online allocation of customers. Eliminate time lag in.

Customer Satisfaction

Better customer satisfaction with increased transparency in services like spot

Governance and Control

Ensure better governance and control over the activities of field force through online

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Personalized Demo

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Mobicule

Mobicule is a pioneer in products focused on mobile field force and has successfully deployed and managed some of the largest mobile field force implementations across Sales & Distribution, Telecom, BFSI.

Contact Us

Unit 5A, 5th Floor, A-Wing, Gundecha Enclave, Kherani Road, Saki Naka, Andheri(East), Mumbai - 400072

+91 22 42482000

info@mobicule.com