FIELD COLLECTION
Backed by our field agents, experience a breakthrough in streamlining your collection process
Where efficiency meets satisfaction
Transform your debt collection strategy with mCollect's pioneering mobile application for your field agents. Our robust software excels in managing cash and rural/agricultural portfolios, and is hardened with industry experience across portfolios. With cutting-edge mobile-first capabilities and superior third-party agency management, we offer a competitive edge in your debt collection process
Empowering Debt Resolution Field Collection Services
Transforming field operations mCollect's innovative approach to field debt collection
Real time geo tagging of collection agents
Customised feedback for added efficiency & customer relations
Click-to-Call to maintain data security & privacy
Highly adaptable towards cash transactions in the rural / agricultural belt
Leverage AI-backed customer insights, streamline operations through the 360-degree case view, and reduce collection costs.
Orchestrate End-To-End Collections
Field collections are one of the most, if not the most, costly amongst all debt collection activities. Without careful planning, access to real-time debtor information, and transparency in the whole process, efficiency and effectiveness are really questionable. You can now overcome those inefficiencies and perform targeted field visits using our own Field Collections software solution.
How it works
Transforming Field Operations mCollect's Innovative Approach to Field Debt Collection
- Case assignments - Location prioritization
- Real time location tagging
- Automated notification assignments
- Electronic ID Authorized FOS- COC verified
- Advanced queuing technologies real time processing
- Real time customer notification on payment receipt
- Integration with all payment method
- Offline generation of Receipt
Expert collectors, compassionate approach!
Omni - Channel Orchestration Made Simple
20000+
Field collections end users
15%
Reduction in Cost of Collection
20%
Increase in Agent’s Productivity
12%
Increase in Collection
Enhanced Location Based Services
Real-time location tracking of field agents, facilitates businesses in allocating cases based on geographical proximity, thereby saving significant costs. Geo-tagging assists in maintaining accurate records of field agent’s interactions with customers.
- Real Time DRA Visibility
- Route Map Via Application Activity
- Reimbursement Reconciliation
- Location Based Case Fetch (Uberization)
Case Studies
Spandana deploys Mobicule’s NetraScan to Secure over One Crore Customer KYCs in Rural India
Mobicule Technologies, a leading digital AI based customer onboarding, has partnered with Spandana Sphoorty Financial to enhance customer acquisition and document processing.
Spandana deploys Mobicule’s NetraScan to Secure over One Crore Customer KYCs in Rural India
Mobicule Technologies, a leading digital AI based customer onboarding, has partnered with Spandana Sphoorty Financial to enhance customer acquisition and document processing.
Trending In Field Collection
Mobicule Unveils mCollect: Industry's First Phygital Debt Resolution Platform
Siddharth Agarwal - Founder and Managing Director,
Yatin Pednekar - Co-Founder & C.T.O.
Mobicule on establishing a niche market position for software product and cloud technology shaping the future of the industry
Full Stack Debt Monitoring Collection and Recovery Platform
20% Increase in Early Bucket Collection – Reduce delinquencies faster
FAQ's
- On-Site Visits: Conducting in-person visits to borrowers' locations to collect overdue payments or negotiate repayment plans.
- Communication: Engaging with borrowers' to explain their outstanding debts, payment options, and consequences of non-payment.
- Documentation: Maintaining accurate records of all interactions, payments, and agreements made during field visits.
- Negotiation: Working with borrowers' to establish feasible repayment plans or settlements.
- Compliance: Ensuring all collection activities adhere to legal and regulatory guidelines, such as the Fair Debt Collection Practices Act (FDCPA).
- Reporting: Providing updates to the lender on the status of field visits and outcomes.
- Customer Service: Addressing borrowers' concerns or questions professionally and empathetically.
- Follow-Up: Conducting follow-up visits or communications if initial attempts to collect are unsuccessful.
- These responsibilities aim to collect & recover debts efficiently while maintaining a professional and compliant approach.