mcollect Phygital CollectionPlatform


digital debt collection

Digital Debt Collection

SMS
Email
IVR
WhatsApp
Voicebot

Boost the efficiency of your Pre-Delinquency and Post Delinquency Auto-Cure payments with guaranteed success based AI/ML solution., With mCollect we offer an advanced, campaign management engine with an omni-channel reach that empowers seamless, single-click payments directly to the loan account

Contact Center

Contact Center

Backed by digital and AI ,real-time insights to our contact center ensure higher efficiency and customer delight

  • ISO/IEC 27001:2013 and ISO 9001:2015 Certified Contact Center
  • Best of Class Technology, and Facility Infrastructure
  • Reactive and inter-played with Digital Reach-out
  • Trained manpower

Field Collection

Field Collection

Allocation Engine
Customer Stat Card
Feedback / Receipt
Deposition

Transform your debt collection strategy with mCollect's pioneering mobile application for your field agents. Our robust software excels in managing cash and rural/agricultural portfolios, and is hardened with industry experience across portfolios. With cutting-edge mobile-first capabilities and superior third-party agency management, we offer a competitive edge in your debt collection process

mCollect Debt Recovery Software

Debt Recovery

Settlement
Repossession and Auction

Experience the efficiency and precision of mCollect platform in streamlining your entire debt recovery journey . Our solution provides an end-to-end workflow with a configurable approval rules engine that can be adapted to suit matrix hierarchy structures across both internal teams and third-party agencies. With our settlement and repossession software, we address and streamline critical areas of manual and unregulated processes.

mCollect Repossession Software

Legal & Compliance

Experience the transformational shift in managing your legal and compliance processes with mCollect Legal & Compliance Module. Designed to seamlessly integrate with e-courts, e-post, and third-party forums. Our module offers vertical-specific legal workflow tracking for different legal avenues, including Section 138, Sarfaesi, DRT, NCLT, and Arbitration.

mCollect Digital Debt Collection and Resolution Platform

Supports All Financial/Lending Products

Built by real industry domain experience across leading financial institutions spanning a decade.


Repossession Software
Tractor Loans
Debt Recovery Software
Farm Equipment
Debt Settlement
Commercial Vehicles
Debt Resolution & Recovery
Construction Equipment
Debt Settlement Software
Home Loans
mCollect Debt Collection
Credit Cards
Mobicule debt collection platform
Personal Loans
Debt Management
Mortgage
Debt Recovery Software
Consumer Durables

Whymcollect


why mcollect
Debt Collection Strategy

Reduced Cost of Debt Collection and Recovery

Debt Resolution Platform

Improved Return of Capital

mCollect deliquency management software

Increase Loan Collection Efficiency

Loan Collection Software

Borrower Friendly

mCollect bank collection

Governance and Compliance for Debt Recovery

The All Encompassing
Debt Monitoring, Collection & Recovery Platform


AI Pre Delinquency Management
Pre Delinquency Management

Tailored communication and nudges based on customer score card. Faster collection of dues.

AI EWS & Notifications
EWS & Notifications

Early warning signs of delinquency based on external parameters. Contextual notifications and alerts.

AI Smart Allocation – Rule Engine
Smart Allocation – Rule Engine

Powerful rule engine with flexibility to define complex rules. Allows configuration rules on your business specific data flags. Automate end to end allocation of cases directly to collection executive.

AI-ML Backed Collection
                                            Strategy
AI-ML Backed Collection Strategy

Industries leading true-blue ML golden model built on data across financial institutions and demographics. Define rules based on prescriptive analysis to implement your desired collection strategy.

Digital Collection
Digital Collection

Use the power of Digital reach with our Omni-channel digital collection platform with iterative, contextual and self-learning models.

AI Integrated Payment Gateway
Integrated Payment Gateway

You focus on your business and allow us handle your digital collections end to end with our all encompassing click to pay platform with real time credit update. (UPI/QR, Debit Cards, Internet Banking, AEPS, BBPS, Debit POS)

AI Integrate Call Centre Feedback
Integrate Call Centre Feedback

Increase the efficiency of your existing call centre team by integrating their feedback and pick-up request to give you a holistic view on any case progress.

AI Industry Leading Field App
Industry Leading Field App

Our battle hardened Field App proven to be quickly adopted by field teams. Intuitive and easy to use features with a task breakdown structure.

AI 360 degree Customer view
                                            Stat-Card
360 degree Customer view Stat-Card

Single window view of customer across loans and for a specific loan all communications, feedback and past history.

Industry First Deposition
                                            Functionality
Industry First Deposition Functionality

Collect cash and payment instruments seamlessly with strong fraud prevention and real time and transparent multi-level deposition workflow.

Smart Location Based
Smart Location Based ( GPS) Tagging & Allocation

Tag transactions, build intelligence and location aware allocation of cases based on historical location data.

Third Party Integration APIs
Third Party Integration APIs

Web hooks / APIs to integrate your internal and external systems Credit Bureau, NDSL ( PAN) , Core Banking , e-NACH.

Settlement Simplified
Settlement Simplified

Settle-on-the-go with capability of field teams to raise settlement and collect instantly against sanctioned and approved settlements.

Asset Repossession Module
Asset Repossession Module

Industries leading asset repossession module with approval workflow and integrated field app. Tailored to needs of both movable and immovable assets.

Fully Integrated Legal Workflow
Fully Integrated Legal Workflow

Legal and Litigation at the right time with portfolio specific pre-built workflows. Bring in full case visibility, centralization and collaboration with external agencies.

Smart Secured Web/
                                            Cloud Calling
Smart Secured Web/ Cloud Calling

Agent interactions with ease of web calling at finger-tips with built in privacy of customers numbers not shared, recording and enforced regulation.

Regulatory Compliance
                                            & Security
Regulatory Compliance & Security

Bank grade security with transparency and making it easier to adhere to regulatory compliance with a commitment to pre-build all upcoming compliance requirements.

Cloud Ready, SAAS Enabled
Cloud Ready, SAAS Enabled

Fully managed cloud offering to allow you to focus on your business and innovation.

NEETI Logo
NEETI Logo
KPI & Gamification

While Analytics and Dashboards give you what has happened we will give you real time KPI visibility, governance and to improve performance use our Gamification module and Leaderboards.

Netra Logo
netra
Identity Management, Document Scanning & Processing

Inbuilt AI based document scanning & Verification, so no more mistakes. Payment instruments can be clicked and scanned by NetraScan plug-in. Bring in more security and compliance with Digital Id and Face match capabilities, for safely on-boarding customers, agents and agencies.

Our Growth Partners


Here are some
facts about us

10 Mn+

Total Transactions

07

Industry Verticals

40+

Esteemed Clients

4,00,000+

Daily Users

Careers


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