The Most Powerful Financial

Phygital Collection

Industry First

Physical Artificial Intelligence Digital

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Platform

Digital Debt Collection

SMS

IVR

Voicebot

Boost the efficiency of your Pre-Delinquency and Post Delinquency Auto-Cure payments with guaranteed success based AI/ML solution., With mCollect we offer an advanced, campaign management engine with an omni-channel reach that empowers seamless, single-click payments directly to the loan account

Contact Center

Backed by digital and AI ,real-time insights to our contact center ensure higher efficiency and customer delight

ISO/IEC 27001:2013 and ISO 9001:2015 Certified Contact Center
Best of Class Technology, and Facility Infrastructure
Reactive and inter-played with Digital Reach-out
Trained manpower

Field Collection

Allocation Engine

Customer Stat Card

Feedback / Receipt

Deposition

Transform your debt collection strategy with mCollect's pioneering mobile application for your field agents. Our robust software excels in managing cash and rural/agricultural portfolios, and is hardened with industry experience across portfolios. With cutting-edge mobile-first capabilities and superior third-party agency management, we offer a competitive edge in your debt collection process

Debt Recovery

Settlement

Repossession and Auction

Experience the efficiency and precision of mCollect platform in streamlining your entire debt recovery journey . Our solution provides an end-to-end workflow with a configurable approval rules engine that can be adapted to suit matrix hierarchy structures across both internal teams and third-party agencies. With our settlement and repossession software, we address and streamline critical areas of manual and unregulated processes.

Legal & Compliance

Experience the transformational shift in managing your legal and compliance processes with mCollect Legal & Compliance Module. Designed to seamlessly integrate with e-courts, e-post, and third-party forums. Our module offers vertical-specific legal workflow tracking for different legal avenues, including Section 138, Sarfaesi, DRT, NCLT, and Arbitration.

mCollect Digital Debt Collection and Resolution Platform

Supports All Financial/Lending Products

Built by real industry domain experience across leading financial institutions spanning a decade.

Tractor Loans

Farm Equipment

Commercial Vehicles

Construction Equipment

Home Loans

Credit Cards

Personal Loans

Mortgage

Consumer Durables

Why

Reduced Cost of Debt Collection and Recovery

Improved Return of Capital

Increase Loan Collection Efficiency

Borrower Friendly

Governance and Compliance for Debt Recovery

The All Encompassing
Debt Monitoring, Collection & Recovery Platform

Pre Delinquency Management

Tailored communication and nudges based on customer score card. Faster collection of dues.

EWS & Notifications

Early warning signs of delinquency based on external parameters. Contextual notifications and alerts.

Smart Allocation – Rule Engine

Powerful rule engine with flexibility to define complex rules. Allows configuration rules on your business specific data flags. Automate end to end allocation of cases directly to collection executive.

AI-ML Backed Collection Strategy

Industries leading true-blue ML golden model built on data across financial institutions and demographics. Define rules based on prescriptive analysis to implement your desired collection strategy.

Digital Collection

Use the power of Digital reach with our Omni-channel digital collection platform with iterative, contextual and self-learning models.

Integrated Payment Gateway

You focus on your business and allow us handle your digital collections end to end with our all encompassing click to pay platform with real time credit update. (UPI/QR, Debit Cards, Internet Banking, AEPS, BBPS, Debit POS)

Integrate Call Centre Feedback

Increase the efficiency of your existing call centre team by integrating their feedback and pick-up request to give you a holistic view on any case progress.

Industry Leading Field App

Our battle hardened Field App proven to be quickly adopted by field teams. Intuitive and easy to use features with a task breakdown structure.

360 degree Customer view Stat-Card

Single window view of customer across loans and for a specific loan all communications, feedback and past history.

Industry First Deposition Functionality

Collect cash and payment instruments seamlessly with strong fraud prevention and real time and transparent multi-level deposition workflow.

Smart Location Based ( GPS) Tagging & Allocation

Tag transactions, build intelligence and location aware allocation of cases based on historical location data.

Third Party Integration APIs

Web hooks / APIs to integrate your internal and external systems Credit Bureau, NDSL ( PAN) , Core Banking , e-NACH.

Settlement Simplified

Settle-on-the-go with capability of field teams to raise settlement and collect instantly against sanctioned and approved settlements.

Asset Repossession Module

Industries leading asset repossession module with approval workflow and integrated field app. Tailored to needs of both movable and immovable assets.

Fully Integrated Legal Workflow

Legal and Litigation at the right time with portfolio specific pre-built workflows. Bring in full case visibility, centralization and collaboration with external agencies.

Smart Secured Web/ Cloud Calling

Agent interactions with ease of web calling at finger-tips with built in privacy of customers numbers not shared, recording and enforced regulation.

Regulatory Compliance & Security

Bank grade security with transparency and making it easier to adhere to regulatory compliance with a commitment to pre-build all upcoming compliance requirements.

Cloud Ready, SAAS Enabled

Fully managed cloud offering to allow you to focus on your business and innovation.

KPI & Gamification

While Analytics and Dashboards give you what has happened we will give you real time KPI visibility, governance and to improve performance use our Gamification module and Leaderboards.

Identity Management, Document Scanning & Processing

Inbuilt AI based document scanning & Verification, so no more mistakes. Payment instruments can be clicked and scanned by NetraScan plug-in. Bring in more security and compliance with Digital Id and Face match capabilities, for safely on-boarding customers, agents and agencies.