DIGITAL COLLECTION
Boost the efficiency of your Pre-Delinquency and Post Delinquency Auto-Cure payments with guaranteed success-based AI/ML models
Consumer centricity amplified
Experience the future of debt collection with mCollect's module! Uniting real-time customer insights and cutting-edge AI, we target the right customers at the right time, ensuring maximum efficiency and reduced costs.
Embrace The Future With The Power Of Cutting-Edge Features
Journey Manager
Beyond automation, reminders & notification, experience the revolutionary journey manager to handle consumer specific journeys based on consumer’s risk profiling, preferences of time and channel of communication backed by our AI/ML based improvements.
Omnichannel Communication
Digital debt collection allows for communication through various channels, including email, SMS, Whatsapp, IVR & Voicebot.
Risk based Reachout
Digital collection helps you in categorising your consumer base into different risk profiles using various parameters. Intensity of reachout increases for high risk consumers whereas low risk profiles are send soft reminders.
Contextual & MultiLingual Nudges
With the power of our journey manager, you can now push contextual nudges in the user specific languages and deliver a superior consumer experience.
Secured/ Integrated Payment Processing
Use the power & popularity of UPI to upscale your collection. Give your consumer the option to choose any payment method with our integrated payment and settlement option.
Regulatory Compliance and Security
Our cloud based SaaS offering is fully compliant and ensures fail safe communications within the defined boundaries of local regulations(RBI).
Personalized support, always on!
Omni - Channel Orchestration Made Simple
20%
Increase in Early Bucket Collection
30%
Reduced Calling Cost
15%
Decrease in Bounce Rate
100%
Consumer Satisfaction
Revolutionizing collections for a connected world
Streamlined Communication
A debt collection platform that integrates digital channels for sending legal notices can help streamline communication between creditors, debt collectors, and debtors. This efficient communication can lead to faster debt resolution.
Automated reminders
Debt collection platforms can be programmed to send automated reminders and follow-ups through digital channels, helping maintain consistent communication and increasing the chances of debt recovery.
Customization & personalization
Digital channels enable customization and personalization of legal notices, which can improve the effectiveness of communication and increase the likelihood of debtors taking action to resolve their outstanding debts.
Enhanced consumer's experience
By offering digital channels for sending and receiving legal notices, debt collection platforms can provide a more convenient and user-friendly experience for debtors. This may encourage more positive engagement and higher recovery rates.
Case Studies
Spandana deploys Mobicule’s NetraScan to Secure over One Crore Customer KYCs in Rural India
Mobicule Technologies, a leading digital AI based customer onboarding, has partnered with Spandana Sphoorty Financial to enhance customer acquisition and document processing.
Spandana deploys Mobicule’s NetraScan to Secure over One Crore Customer KYCs in Rural India
Mobicule Technologies, a leading digital AI based customer onboarding, has partnered with Spandana Sphoorty Financial to enhance customer acquisition and document processing.
Comprehensive Debt Collection across Delinquency Cycle
Moreover, mCollect facilitates single-click payments that link directly to the loan account. This is a fundamental shift from the traditional payment process and offers a significant advantage by eliminating any additional steps or barriers that could discourage a debtor from making a payment.
In essence, mCollect is more than just a tool. It is a comprehensive solution designed to revolutionize the way you manage and recover debt, ensuring you stay ahead in the dynamic, competitive world of financial services. Step into the future of debt management with Mobicule Technologies - where innovation meets practicality, and efficiency meets success.
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