m-DEALER

Turn your dealers into trusted partners with M-Dealer solution. M-dealer ensures unmatched connect of your dealer network with your organizations. Dealers enthusiastically adopt mDealer solution for product tutorials, sales promotions, trade promotions, stock ordering and self-service.

FEATURES

Digital Catalog and Ordering
A digital catalog for the dealers to firefly place orders on the company.

Order and Payment History
Dealers can check the details of orders placed by them and the payments against these orders.

Product Tutorials
Product tutorials , design ideas, etc. are available to the dealers in the form of videos, pictures and articles.

Sales Promotions
Complete details of company’s latest offers; for dealers as well as for end-customers.

Feedback
Dealers can log their feedback, or register issues/complaints with the company.

Loyalty Points
Dealers can check accumulated loyalty points, a history of how the points have been accumulated, and how they can be redeemed.


BENEFITS

Empowered Dealer Network
Dealers can themselves check up on the status of their orders, status of payments, loyalty points, dealer promotion, customer promotions etc

Minimize Routine Queries
Minimize routine queries from your dealer network on order status, payments status, promotional activities etc

Product Tutorials
Educate the dealer network on the right uses of products, their advantages, their USPs , alternative uses etc. using product tutorial videos and articles.

Grievance Redressal and Feedback
Provide a mechanism tor the dealers to give feedback, voice their opinions, log issue tickets.

Dealer Loyalty
Drive Dealer loyalty by engaging dealers via contest promotion, loyalty points etc. through the app

Enhanced Dealer Engagement

Engage dealers with up-to-date information on the company, products, promotions etc.


m-INSIGHTS

Tracking KPIs doesn't have to be complex. Mobicule m-Insights ensures that you have complete visibility of KPIs, not just for yourself but also for those in your team. Comparative performance measurement and a complete drill-down of KPIs make Mobicule m-Insights the secret ingredient behind some of the largest, most successful enterprises.

FEATURES

Actionable Smart KPI'S
Prioritize KPIs selectively on the basis of business needs. User friendly web tool. No Coding required to change KPIs.

Actionable Market Working
Allows field teams to capture minutes of the meeting, Open complaint/issue tickets, Capture market intelligence like competitors’ activities, marketing.

Intelligent Market Planning
Allows field teams to plan market/customer visits, In-built approval matrix, Allows Geo-Tagging and auto location capture.

Governance and Reporting
Track field activity and draw governance reports such as route/beat compliance. Multiple reports are available on-the-go.

KPI View
View all KPIs in terms of Target vs Achievements, Growth trends, Historical comparison.

Action KPIs
Drill down till the last level of Hierarchy.


BENEFITS

Empowered Teams
Empower your team members with readily available data and analysis of their targets vs. achievements across KPIs.

Market Intelligence
Collect better market intelligence on parameters such as Competitors’ sales promotion activities, market operating prices etc.

Aligned Efforts
When the team knows which KPIs to focus on, their efforts are aligned with that of the organization.

Governance and Control
Ensure better governance and control over the activities of your field force through reports such as Route compliance report, Reports on customers visited etc...more

Fast Adoption
The intuitive interface of the app ensures easy adoption. In-built learning resources like FAQs and training videos ensure that employees are familiar with the proper use of the product...more


m-SALES

The complete solution for your mobile Sales Force. Plan and execute your sales strategy with complete visibility of on-ground activities

FEATURES

Activity Calendars
Activity calendars with configurable Journey Plans, Route Plans and Beat Plans to ensure that the sales reps are on top of what to do next...more

View of Inventory
Capture orders for both primary and secondary sales through the mobile app. Integrations with the company's core billing systems ensures that information of SKUs, Pricing and applicable promotions are accurate and up-to-date...more

Market Intelligence
Sales reps can capture intelligence gathered from the field such as Competitors Promotion Schemes, their market operating prices etc.

Issues and Feedback
The sales reps can capture Issues and Feedback as reported by the retailer/dealer and follow them up for closure

Minutes of the Meeting
For each visit to a dealer or retailer, the sales rep can capture the Minutes of the meeting and also refer to the same in subsequent visits to support relevant and coherent discussions...more


BENEFITS

Sales Discipline
Encourages sales discipline, backed with metrics like journey plan compliance, target Vs. achievement etc.

Market Coverage
Enables superior market coverage with Geo-tagged locations, data on visit frequency etc.

Prevent Lost Sales
Having access to warehouse inventory positions, sales reps can steer orders towards available SKUs and enable back ordering when required.

Market Pulse
Enables decision makers to collate market intelligence gathered from the field and take informed strategic and tactical decisions

Educated Sales Team
The "marketing desk" ensures that sales reps always have access to product knowledge, sales and trade promotions and other helpful resources.


m-BROADCAST

The utimate information dissemination tool. Organizations use Mobicule m-Broadcast to drive Trainings, Learning & Development initiatives and inter-team communications. Cutting-edge security features ensures that data is shared only with intended recepients and cannot go outside your organization.

FEATURES

Create Groups
m-Broadcast allows you to create groups as per your organizations heirarchy and it is completely customizable from the dashboard.

Group Multimedia Communication
Broadcast multimedia content (like Training Modules) to selected groups of recipient. Content can be shared through mobile or via web workbench...more

Configurable Quizzes and Surveys
Make and share Quizzes and surveys with team members. Responses to quizzes are automatically captured, graded and aggregated.

One-to-one Multimedia Communication
Share text or multimedia content to individuals or groups in form of conversations. Content can be shared through mobile or via web workbench...more

Feedback on Content
Users can rate the content, give public comments on the content or can share feedback privately to the content administrator.

Analytics
Easily analyse content consumption Ex: number of viewers for any content, most popular content, list of users who have not accessed the content etc...more

Content Scheduling
Schedule content to be shared at pre-defined time. Set expiry time of the content.


BENEFITS

Complete Control Over Content
All sharing of content through Broadcast application can be tracked and controlled. Role-based content distribution rights can be defined. Content can be configured to auto-expire at a pre-determined time...more

Auto-Play Content
Content can be set to trigger relevant notifications and/or play automatically at a pre-set time. For example, a new product launch video can be set to play for all users at a set time simultaneously...more

Schedule your Learning
Content gets downloaded on users’ device and can be accessed anytime (before content expiry). It allows users to access key content (such as training modules) at their own convenience...more

Highly Secure
Messages and Multimedia shared through the Broadcast solution cannot be accessed from outside of the application. Content saved locally on the mobile device is encrypted and if copied and shared to an external device, it cannot be accessed without the broadcast app...more

Supports Most Formats
Broadcast supports content in most of the major image, video and multimedia formats.

Social Elements

Build team engagement by allowing users to comment and rate content publically (socially).


LEAD PRO

Capture new leads and stay on top of existing leads with LeadPro. Quick-glance drill-down dashboards ensure complete real-time grasp over lead status.

FEATURES

Lead interaction
Record and maintain a view of all the interactions with a lead. Also, sales people can review a lead and place a phone call for follow-up without exiting the application ..more

Active Dashboard of Leads
Active dashboard shows the current status of leads on basis of lead source, lead stage, lead conversion etc. Tap on any element to drill down to details.

Leads by Product Portfolio
Multiple product portfolios may call for different ways in which the leads are to be analysed. Lead pro facilitates different views of leads for different product.

Planning
Built-in calender features allow the salespeople to plan activities and lead interactions.

Lead Creation
Different lead creation forms for different products/product portfolios ensured capturing of relevant information while creating a lead.


BENEFITS

Leads from Multiple Sources
Lead Pro aggregates leads from multiple sources so that they can be assigned to salespeople. Leads can be tracked by source to gauge source effectiveness.

Keep track of all leads
A complete track of all leads assigned to salespeople are available to them in various buckets as per the lead stage

Performance Monitoring
Ready dashboards and reports ensure continual performance monitoring.

Lead Interaction
Complete lead interaction history can be maintained and referenced for sales calls.

Scheduled follow-ups
Salespeople can schedule follow-ups on their leads. This, combined with a complete history of lead interaction allows salespeople to have relevant conversation and drive towards closure..more


m-COLLECTION

The robust, industry agnostic collections solution that lets you drastically accelerate your payments recovery cycle. Empower field-based collections agents with up-to-date data and the flexibility to accept payments through multiple modes. Inspire trust in your customers with anti-fraud measures and on-the spot receipt printing.

FEATURES

Settlement
Request for Settlement can be initiated online based on customer request. Settlement process can be completed with collections once relevant approvals are provided. Managers can approve the settlement online through mobile app...more

Travel Expense Tracking
Travel Expense management enables agents to easily file for travel expense. Travel distance for each case is tagged in the system, approvals can be verified by the Central team. ..more

Deposition
Systemic constraints on maximum cash in-hand nudge the agent to deposit the collections in the bank. Central team is always aware of the non deposited cash in hand...more

Smart Allocation
New leads can be allocated in real-time based on the location of the client and the agent which reduces the TAT for revert thus increasing customer satisfaction...more

Location Tracking
Background tracking enables the central team to know the real time accurate location of the agent.

Adhoc Collections
Accurate data is made available from backend even for Adhoc collections.

Collection Alerts
App alerts the agent to perform collections for cases based on the schedule for visit.


BENEFITS

User Friendly and Easy to use
Simple and intuitive workflow which can be easily adopted by the non tech savvy workforce without the need to have strenuous training.

Improved Cashflow and Revenue
Use of digital collection mediums like credit/debit cards, online payments, accountability of cash and cheques collected helps improve the cashflow and revenue...more

Increased efficiency
Centralized and online allocation of customers. Eliminate time lag in updating back office, generating invoices and payment collection...more

Customer Satisfaction
Better customer satisfaction with increased transparency in services like spot billing, payment/outstanding collections, bill printing, KYC update...more

Governance and Control
Ensure better governance and control over the activities of field force through online monitoring of billing information and reports such as Route Compliance Report, Reports on customers visited etc...more